Privacy Policy

1. Summary of Our Privacy Practices

We collect personal information to provide and improve our services, comply with legal obligations, and enhance user experience. This policy outlines the types of information we collect, how we use it, and how we ensure your privacy is protected. We do not sell your personal information. Any data we share is limited to service providers or other entities necessary to perform our business functions or comply with legal requirements.

For example, if you subscribe to our newsletter, we collect your email address to send you updates about our services. You can unsubscribe from these communications at any time.

2. Information We Collect

We collect information directly from you, automatically when you use our website, and from third-party sources.

We collect information you provide directly, such as your name, email address, phone number, mailing address, payment information, and other details submitted through forms, surveys, or customer support. If your business collects sensitive data, specify it here: [Insert Sensitive Data Examples, if applicable].

We also collect data automatically when you interact with our website, including IP address, browser type, operating system, and usage data. This helps us analyze website performance and improve usability.

Additionally, we may receive data from third-party sources, including credit bureaus, public records, or partners who assist with analytics and marketing.

If you consent to location services, we may collect data about your physical location to provide location-based recommendations or services.

3. How We Use Your Information

We use your information to fulfill your requests, process transactions, and deliver services. It also helps us enhance your experience on our website, send updates, and analyze trends to improve our offerings.

For example, if you purchase a product, we use your payment details to process the transaction and your contact details to provide order updates.

4. Sharing Your Information

We share your information only with third parties necessary to perform our services or comply with legal obligations. These may include payment processors, analytics providers, advertising platforms, and regulatory authorities.

For example, your payment information may be securely shared with a payment processor to complete a transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, deliver personalized content, and analyze site performance. Cookies are small files stored on your device.

You can manage cookies through your browser settings. However, disabling cookies may limit certain features of the website. For details, visit Cookie Policy

6. Third-Party Advertising and Analytics Tools

We use third-party tools to analyze website traffic, improve performance, and deliver targeted advertisements. These tools may collect and process information such as your IP address, browsing behavior, and device identifiers.

The tools we use include:

  • Google Marketing Platforms: Google Analytics, Tag Manager, Search Console, and Google Ads.
  • META Marketing Platforms: Facebook and Instagram.
  • Go High Level / Lead Connector: CRM and marketing automation.

These tools process data according to their respective privacy policies. You can review and manage your data preferences directly through these platforms or via our [Insert Link to Cookie Preferences].

7. Consent and Opt-In Mechanisms

We collect and process your information only with your consent or as allowed by law. For example, you may consent to receiving marketing emails by opting in during signup. You can manage or withdraw consent at any time through  Consent Preferences

8. Data Minimization and Purpose Limitation

We collect only the information necessary for specific purposes outlined in this policy and ensure it is not used beyond those purposes unless required by law.

9. Data Security and Breach Response

We use encryption, firewalls, and other security measures to protect your information. In the event of a data breach, we will notify affected users by email, phone, or website notification within 72 hours and provide instructions to protect your data.

10. Retention Period Transparency

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. Specify retention periods for different data types here: [Insert Retention Timelines, e.g., Transaction Data: 7 years, Marketing Data: 2 years].

11. Do Not Track (DNT) Signals

Our website honors Do Not Track (DNT) signals. When DNT is enabled in your browser settings, tracking activities are disabled.

12. Multi-Device Data Practices

We collect and process data consistently across all devices you use to access our services. For example, changes to your preferences on a mobile device will apply to your account on all other devices.

13. Compliance with Emerging Laws

We update this policy to comply with evolving privacy laws, including GDPR in the EU, CCPA in California, and VCDPA in Virginia.

14. Privacy for Mobile Apps

If applicable, include data collection specific to your mobile app. For example: “We collect permissions such as location, camera, and contacts when necessary to provide app features. Manage permissions through your device settings.” Delete this section if no app is offered.

15. Consumer-Specific Sections

If your business works with employees, job applicants, or B2B customers, include specifics here. For example:

“We collect employment-related data for hiring, payroll, and benefits. For B2B customers, we collect business contact details to manage accounts.”

16. Accessibility and Alternative Formats

We provide this policy in alternative formats upon request. Contact us at concierge@healiness.com  to request a different format.

17. Definitions

Cookies: Small files stored on your device to enhance website functionality.

Personal Information: Data that can identify an individual, such as a name or email address.

18. Changes to This Privacy Policy

We update this policy periodically. The latest version will always be available on our website at on this page

19. Contact Information

For questions or concerns, contact us at:

Email: concierge@healiness.com

20. Frequently Asked Questions (Optional)

Include FAQs, such as:

  • How can I request my data? Contact us at concierge@healiness.com].
  • What types of cookies do you use? See Cookie Policy.